Contact AUS1800 569 366 NZ0800 348 371
Our Brands Freedom Sunsol Heritage Mill Messy Monkeys Arnold's Farm Sam's Pantry

Our dedicated customer service team is here to assist with your enquiries. You will receive a response as soon as possible.

 Call Us AUS1800 569 366 NZ0800 348 371 Mon-Fri 9am - 5pm Australian Eastern Standard Time | *Please note we will be out of office from 21st Dec - 6th Jan
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FAQs

If you have any enquiries regarding Sam’s Pantry, Arnold’s Farm & Heritage Mill please refer to our general FAQ section or submit your enquiry by calling us or using our enquiry submission form.
General
WHERE CAN I PURCHASE MY FAVOURITE PRODUCT?

Our products are available online or in-store at Coles, Woolworths, and independent stores.

 WHERE ARE YOUR PRODUCTS MANUFACTURED?

All our products are manufactured in Australia.

 WHERE ARE YOUR PRODUCTS MANUFACTURED?

All our products are handcrafted here in Australia.

 DO YOU OFFER SPONSORSHIP OR SAMPLING OPPORTUNITIES?

Yes, we would love to hear about your sponsorship or sampling opportunity. Please email hello@goodfoodpartners.com.au and ask for the Marketing team.

 WHAT DOES IT MEAN TO BE 5 HEALTH STAR?

Our products are scored against similar products on the market, to help you make the healthiest choice at a glance. To be a 5 health star, means that the product is the healthiest choice, within that product category.

 WHAT ARE YOU DOING TO REDUCE PACKAGING?

It is our Good Food Partners priority to use recyclable materials for packaging in the future.

 DO YOU HAVE ANY ORGANIC RANGE OF PRODUCTS?

Unfortunately, we do not have a range organic snacks.

 DO YOU PRODUCE GLUTEN-FREE PRODUCTS IN THE SAME FACTORY AS THE GLUTEN PRODUCTS?

Yes, but they are kept in separate areas, so you can enjoy our products with peace of mind.

 WHERE DO YOU SOURCE THE INGREDIENTS?

We proudly source most of our ingredients and produce from Australian farmers.

 WHAT DO I DO IF I AM NOT COMPLETELY SATISFIED WITH ANY OF YOUR PRODUCTS?

If you are not completely satisfied with any of our products, you can contact us at hello@goodfoodpartners.com.au, or give our friendly team a call from 9am to 5pm (AEST): 1800 569 366 (Australia), 0800 348 371 (New Zealand).

 CAN YOU PROVIDE SOME TIPS ON HOW TO PREPARE AND SERVE YOUR PRODUCTS?

To see the latest tips and recipe ideas that will leave you feeling good after every bite please visit goodfoodpartners.com.au